Service Lead time

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Service Lead time
Please refer to the below table that indicates lead time for KINX services (including value-added /customizing).
Lead time can be different depending upon business circumstances and customer’s requirement.

Category

Service

Lead time(Business Days)

Data Center
Infrastructure service

Power supply setting for 3 phase

20

Private cage installation

10

Cage security accessories installation

5

Rack size customizing

20

High density power supply
(receptacle, PDU, socket replacement)

5

Blank panel installation

3

Power Strip installation

5

Security Camera installation (DVR included)

5

OOB setting

3

Data Center temporary access card

Temporary access card will be provided

Network service

IX

5

Transit

5

Cross Connect

5

Local loop

10

China Direct Connect

5

MPLS-VPN

14-21
(depending upon circumstances)

AWS Direct Connect

5

Azure Express Route

5

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