KINX provides value-added services to server hosting/ colocation customers. Unified Managed Service, server-hosting management, is offered 24 x 7x 365. This service includes backup & storage systems, OS rental, dedicated security and more functions for customization. If you have any inquiry about KINX colocation value-added service, please contact to our Sales Team. |
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Category |
Detail |
Monitoring |
Real-time network monitoring |
Real-time system monitoring |
|
URL Monitoring |
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Network fault management |
24 x 7 x 365 technical support by NOC |
1:1 technical support |
|
Network trouble ticket/trouble report provided when network service interruption is occurred |
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Consulting |
Consulting on OS |
Backup consulting |
|
System upgrade (quotation/ consulting |
|
Backup |
Consulting about backup service and setting scheduler |
Backup (standard storage): 100G |
|
Backup support |
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Additional HDD installation & backup |
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Types of backup |
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Recovery |
Only backup data file provided |
Recovery within backup data |
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Recovery after HW error |
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Recovery after OS error |
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Technical support |
1:1 technical support |
Web / DB / FTP / DNS installation |
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Firewall setting |
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Security issue |
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Security patch provided |
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Windows, Linux, DB re-installation |
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Reporting |
Network report |
Monthly report |
Basic |
Standard |
Premium |
24/7/365, 1:1 technical support |
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OS installation (once) |
OS installation (once) |
OS installation (3 times) |
\100,000/server/month |
\150,000/server/month |
\200,000/server/month |