Need for Game File Management Solution That Facilitates Work Sharing Among Departments

Large-scale online games require high traffic capacity especially when they are newly launched or when new patch files are released to accommodate massive downloads seamlessly. CDN service must also be used to accommodate the instantaneous surge in traffic with countless number of concurrent users trying to access the site and download the files.

Large game companies, as is the case with Neowiz Games, are composed of various business units, which may suffer from poor work efficiency if they are not provided with information on the work progress of other units. To address this issue, Neowiz Games was in need of a game file management solution for improved work sharing and efficiency.

Improved Interdepartmental Confirmation Process Based on Custom Developed Manual Purge Feature

First, we provided infrastructure that could accommodate traffic of up to 400G, thereby allowing Neowiz Games to provide game services to users even with a sudden rise in the number of concurrent users.

Also, in order to facilitate speedy communication among the departments involved, we performed custom development of the CDN according to the needs of Neowiz Games. For this very purpose, instead of synchronizing data of all the departments through an automatic purge function supported by the existing CDN service, we developed a special feature for the person in charge from each department to confirm and perform manual purge at each step of the work process. This made sure that every single file could be confirmed by the relevant departments before it is transferred to the next department, instead of having the departments proceed with different versions of the files.

View Details about ‘CDN(Web/App Content Delivery)’

Improved Interdepartmental Work Efficiency Based on One-Click Work Processes

These efforts have allowed Neowiz Games users to enjoy playing games in a more stable environment without any interruptions, thanks to our large-scale infrastructure, and this ultimately resulted in higher customer satisfaction. Furthermore, work efficiency was greatly enhanced through the custom developed manual purge function for the departments to give confirmations in each stage with a single click. This also helped prevent sharing of incorrect files.